Microchip shortage $20 refund

Thgrl1972

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I got the letter about the $20 refund due to a microchip shortage. Anyone else get this? I'm sure you did. Problem is, my local dealer keeps acting like they have no clue about it and telling me to go to ford.com. That's great, except the website says to go to local dealer.
Suggestions?
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Dude

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Paesano

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mine was on the Window sticker on my new 2023 Badlands.
Ford Support tells me it is for the WiFi hotspot, which I want and now I am challenging my dealer to get the chip and install it as I want that ability.
When you have the perimeter security installed and HotSpot activated with AT&T you get alerts when a sensed alarm happens via FordPass
 

Dude

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mine was on the Window sticker on my new 2023 Badlands.
Ford Support tells me it is for the WiFi hotspot, which I want and now I am challenging my dealer to get the chip and install it as I want that ability.
When you have the perimeter security installed and HotSpot activated with AT&T you get alerts when a sensed alarm happens via FordPass
Ford stated no such chip retrofit is possible. The articles about that are on this Forum. (Well I’m sure it is possible to locate the needed parts etc., from a salvage yard if needed)
 
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Paesano

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Ford stated no such chip retrofit is possible. The articles about that are on this Forum. (Well I’m sure it is possible to locate the needed parts etc., from a salvage yard if needed)
thanks
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